About


PurpleFishBowl

FAQ


  • Where is the store based?

    Shanghai, China

  • Do you accept orders placed outside of the US?

    We sure do!

  • How long will it take to receive my order?

    Most of our clothes are pre-ordered so it will take 2-7 days to finish the product. The delivery time will depend on your location and your delivery choice.
    Usually we take USPS as our carrier, it takes 7-11 work days to arrive in US, around 15 days to UK. Canada, Australia, and about 25 days to other European countries.
    If you need your package urgent, You can choose other carrier such as FEDEX, DHL, EMS, the package can arrive in 7 days or 3 days or next day, the delivery fee varies.

  • What is Storenvy?

    This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

  • How do I pay for my order? Is it secure?

    The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

  • What if something is wrong with my order?

    If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.